A free 45‑minute discovery call, followed within 48 hours by a one‑page scope, a fixed quote, a delivery date, and the names of the engineers assigned. Once approved, kickoff happens within two weeks and you'll see a working slice in week one.
Most production systems ship in 6–12 weeks depending on integration surface and data readiness. Two‑week discovery sprints are available if you want a working prototype before committing — useful for board approval or internal alignment.
Model‑agnostic. Default opinions: Anthropic Claude for reasoning and agents, OpenAI GPT‑4 for general NLP, open‑weights (Llama, Mistral, Qwen) for on‑prem and air‑gapped deployments. Embedding stacks: OpenAI, Voyage, Cohere, plus open‑weights alternatives.
Yes. We integrate with your data warehouses (Snowflake, BigQuery, Redshift), vector stores (pgvector, Pinecone, Weaviate), identity providers (Okta, Auth0), and observability stacks (Datadog, Grafana, Honeycomb). We bring opinionated defaults but adapt to your environment.
Sprint‑based fixed‑scope, or retained pods billed monthly. No hourly billing — we don't want the incentive to drag things out. Quotes are provided up front after discovery, with weekly invoicing during active engagements.
SOC 2 Type II controls in place; ISO 42001 aligned. Mutual NDA, MSA, and DPA available on request — usually signed within 24 hours. Data residency: EU, US, or your VPC. All code and model artifacts are work‑for‑hire — you own everything we build.
Every engagement ships with handover documentation, runbooks, monitoring dashboards, and a 30‑day production support window — included, no add‑on. After that, retained pods (1–3 days/week of senior AI engineering) are available for ongoing evaluation, fine‑tuning, model upgrades, and incident response.
Weekly demos catch drift early. If at any point we believe the original scope no longer makes sense, we surface it the same week with a written re‑scope and the cost implications. No silent overruns, ever.
Senior engineers with prior production AI experience — no offshore subcontracting, no junior team members billed at senior rates. The people on the discovery call are the people on the keyboard.